Communities

Communities

Relationship Program with Stakeholders

Braskem Idesa is a company committed to the communities, so it has developed a Relationship Program with Stakeholders, in order to provide updated information on the progress of the project, as well as listen and resolve doubts of different communities' representatives.

Open Houses

In open houses, the information is provided as "Information Modules" for members of the communities within the Area of Influence whose physical proximity to the Project is not critical or whose population density is important. As of 2011, there have been 5 events with a total participation of 1269 visitors as shown in the following graph:

 

2011

March-October

First Event:

390 participants

 

Second event:

315 participants

2012

August

Third Event:

193 participants

Modules:

  • Presentation of the project
  • Work Progress
  • Permits
  • Environmental impact evaluation
  • Participatory environmental monitoring
  • Relationship with communities
  • Archaeological rescue
  • Hiring Mechanism
  • Polyethylene: product to be produced
  • Feedback table

2013

June

Fourth Event:

221 participants

Modules:

  • Presentation of the project / Model
  • Work status
  • Hiring
  • Status of associated works
  • Results of environmental programs
  • Social programs status I
  • Social programs II
  • Community health and safety
  • Polyethylene: final product
  • Feedback

2014

February

Fifth Event:

250 participants

Modules:

  • Presentation of the project
  • Presentation of the plant
  • Construction progress
  • Pre-operation testing
  • Operation and controls stage
  • Environmental monitoring
  • Job opportunities
  • Community investment plan
  • Product and market
  • Feedback

 

September

Sixth Event:

152 participants

2015

April

Seventh Event:

185 participants

Modules:

  • Presentation of the project
  • Construction progress
  • Pre-operation testing
  • Environmental monitoring
  • Social investment - Productive projects
  • Social Investment - Job Opportunities
  • Application of polyethylene in the day to day
  • Feedback

 

October

Eighth Event:

139 participants

Modules:

  • Presentation of the project
  • Construction progress
  • Pre-operation testing
  • Environmental monitoring
  • Social investment - Productive projects
  • Social Investment - Employment Opportunities
  • Application of polyethylene in the day to day
  • Feedback

Community Meetings

A presentation of the information is made in an intimate and personal format, through a forum, and without the aid of digital devices for a period of 45 to 60 minutes. After that, there is the opportunity for interaction with the community, under the mechanics of questions and answers.

To date, 6 meetings have been held with the attendance of over 800 participants:

 

2011

October

 

First meeting

3 Communities (Pollo de Oro, Nahualapa and Lázaro Cárdenas)

Topics in the presentation of the project were discussed

2012

Second meeting

March 12 to 15

  • 477 participants
  • 9 communities

Topics discussed:

  • Impact evaluation
  • Environmental, dissemination of the hiring mechanism and grievances and complaints mechanism

2013

Third meeting

January 31 and February 1st

  • 163 participants
  • 5 Communities

Topics discussed:

  • Update of the area of influence
  • Project progress and presentation of the model
  • 400 KV Line Route

 

Fourth meeting

October 24 and 25

  • 84 participants
  • 4 Communities

Topics discussed:

  • Project progress and presentation of the model
  • Ethane Pipeline Route

2014

Fifth meeting

May

  • 100 Participants
  • 4 Communities

Topics discussed:

  • Information to clarify issues of impacts during the operation of BI such as: noise, water, and air
  • Community investment
  • Hiring under construction and in operation
  • Connection Reinforcement
  • Reinforcement in Participatory Environmental Monitoring
  • Follow-up of mitigation actions in the case of "Dust"
  • Safety systems: processes, reactors
  • Emergency response plan (use of roads)

 

Sixth meeting

November

  • 62 participants

Topics discussed:

  • Project progress

2015

Seventh meeting

May

  • 98 participants
  • 4 Communities

Topics discussed:

  • Work progress
  • PC&C Testing
  • Social investment
  • Hiring for operation
  • Connection reinforcement
  • Reinforcement of Participatory Environmental Monitoring

Visits to Communities

The stakeholder engagement team makes continuous visits to the communities in the area of influence to listen and document feedback (interests, concerns, suggestions, comments, and complaints).

In the February 2012 to July 2015 period, a total of 1713 visits to the communities of area of influence has been generated, with 6809 face-to-face interactions.

Year Number of Visits Face to Face interacrions
2012 559 2050
2013 571 1578
2014 279 1480
2015 304 1701
Totals 1713 6809

Complaint and grievance mechanism

The objective was to build a relationship with stakeholders allowing them to participate and active feedback in the development of the Project, establishing an instrument of communication and attention to grievances and complaints, which can resolve issues of social interest in a systematic, transparent and monitored manner.

In this way, the Grievances and Complaints Mechanism was developed, with the following channels of communication for attention: Mailbox; Community telephone; Community Relationship Staff.

For the period from Feb/12 to Jun/15, 252 complaints have been recorded. The following table lists some of the most common complaint classifications and actions taken to address complaints:

Common complaints Actions
Dust Continuous irrigation
Roads Signs, Surveillance, Courses
Roads damage Roads repair
Hiring mechanism Community meetings with HR